Define the metric first
We agree what counts as a lead, a qualified enquiry and a sale, and where each is recorded. Without that, every later number is contested.
Service
Instrumentation of the funnel and clear reporting on what moved, why, and what changes next.
Most marketing arguments are lost because nobody agreed what success meant. Triple Eight defines the metric before the work starts, instruments the funnel so it can actually be measured, then reports on it in language a founder can act on.
This is the strand that keeps the other five honest: creative decisions are argued with evidence rather than taste.
We agree what counts as a lead, a qualified enquiry and a sale, and where each is recorded. Without that, every later number is contested.
Events are set up across the site and the channels so the path from first view to enquiry is visible: page views, content interactions, contact actions and message clicks — collected without exposing personal data.
Recurring reporting states what changed, the most likely reason, and the recommended next move. Decisions are made in the meeting; the dashboard is evidence, not the deliverable.
Next step
Small senior teams, direct communication, and clear reporting on what moved and why.